At West Beach Parks we recognise that diversity has many meanings including different ideas and ways of thinking, gender, culture and backgrounds. When we bring together our unique experiences and diverse perspectives, we can fuel new ideas and possibilities that deliver far more than one person could on their own.

We embrace an inclusive culture because everyone deserves to:

• feel they belong,

• feel valued,

• have the opportunity to actively participate and prosper at West Beach Parks,

• feel safe to be themselves within an inclusive workplace and precinct, and

• be heard.

To achieve this, our diversity, equity and inclusion principles are to:

• treat each other respectfully, fairly, justly, reasonably and equitably without discrimination,

• foster a culture of support, belonging, inclusion, meaningful engagement and wellbeing for all team members, guests and visitors,

• value difference, and respect every team member for the diversity of skills, knowledge and capabilities that they bring to our workplace,

• hold each other accountable for enabling inclusive practices, and

• engage a workforce that is reflective of us as a community.

We value the mix of team members we have at West Beach Parks and our diversity ensures that we are representative of the community we serve.

Our ideal future state is a culture of inclusion and belonging that thrives on diversity of thought and embraces difference. This is supported by:

1. our leaders who are role models for inclusive behaviours, and

2. our systems and process that enable this vision.

The safety of our team members is of primary importance to us and work, health and safety is ranked equally with all other financial and operational considerations. To provide a safe work environment we:

• Have established safe work practices and risk management processes to ensure that all team members, as far as is reasonably practicable, are safe from injury and risk to their health while at work

• Provide and maintain safe plant and safe systems of work. This includes an onsite Mechanic who is responsible for servicing/repairing all vehicles and turf maintenance equipment

• Provide all required personal protective equipment

• Ensure safe use, handling, storage and transport of plant and chemicals

• Provide information, instruction, training and supervision to all team members

• Provide continuous improvement in injury prevention and injury management

At West Beach Parks, safety is everyone’s responsibility.

The health and wellbeing of our team is key to preserving our positive and vibrant culture. Our annual Health and Wellbeing Program provides the opportunity for team members to join any of our funded initiatives on offer across the year from onsite massages and skin cancer checks through to fresh fruit, flu vaccinations and walking challenges.

We also supporting the mental health and wellbeing of team members through our confidential Employee Assistance Program (EAP). All team members and members of their household can access our EAP through our independent health partner Corporate Health Group.

At West Beach Parks we take pride in rewarding and recognising the dedication and achievements of our team. We encourage our leaders and each other to acknowledge accomplishments of individuals and teams with tangible rewards to ensure everyone feels valued and has an opportunity to shine.

Our peer-to-peer recognition of contributions and achievements is lived by everyone throughout West Beach Parks. Our online “High 5” Recognition Program provides everyone with the opportunity to give praise to their fellow team members via instant rewards for living our Values, Customer Experience Charter and contributing to our safety culture.

All team members working in the Operations and Sales and Marketing divisions are provided with a fully funded comfortable uniform which presents a recognisable, tidy, and professional image to guests and the community, as well as complying with work, health and safety requirements.

We offer a Staff Familiarisation Allowance to all team members that can be used for accommodation, golf or boat launch fees. We also offer a wide range of other benefits including:

• onsite car parking,

• discounted private insurance,

• staff events throughout the year, and

• most importantly, a caring and positive team environment in a fantastic location by the beach!

West Beach Parks provides team members with opportunities to have greater control over their schedules which enables improved balance of work and personal commitments. We believe workplace flexibility can reduce stress and provide greater job satisfaction.

A range of personal circumstances can lead to a team member seeking flexible working arrangements to improve their work/life balance. These can include, but are not limited to:

• Caring responsibilities for children, parents, partners or others

• Disabilities, including non-permanent conditions

• Participating in children’s educational or extra-curricular activities (i.e. coaching school sports)

• Participation in community and family events

• Domestic and family violence

• Transition to retirement

• Study commitments

• Pursuit of outside of work interests e.g. volunteering.

Flexible work options available may differ depending on the terms and conditions of employment and job requirements.

Salary sacrifice and novated lease options are available to all team members which ease cost of living expenses by reducing your taxable income through our partner Smart Salary.

We recognise that effective training and development can assist in developing highly skilled, knowledgeable, and committed team members, which will result in benefits to the individual team member, their peers, our customers, the local community, and the overall organisation.

Training activities are carried out in line with our Learning and Development Framework and can include but are not limited to the following activities:

• Online and face-to-face Internal courses

• External courses, seminars or workshops

• Structured on the job experience i.e., multiskilling

• Job rotation

• Mentoring and coaching

• Undertaking an Acting Role within West Beach Parks

An extensive health and safety training program ensures that everyone has the necessary skills to undertake their roles safely.

At West Beach Parks we endeavour to promote from within where team members have the required skills and knowledge as well as living our Values, Customer Experience Charter and contributing to our safety culture.

West Beach Parks is committed to maximising the potential, performance and productivity of team members through a process of ongoing personal development, by involving everyone in regular goal setting, feedback sessions and developing a culture of quality service and continuous improvement.

We believe that:

• good performance deserves to be recognised, valued and rewarded, and

• having access to training and development enables team members to meet their current work requirements and achieve career progression.