The Check out time for both cabins and site guests is 10am.

Late check outs are subject to availability and can be arranged for an additional fee on the day of departure.

If you are staying on a site, we allow guests to check in from 12noon while our Cabin guests are able to check in from 2pm.

Early check-ins are subject to availability and unable to be confirmed until day of check in.

If you arrive after our reception office has closed for the day, we have a Guest Services Officer who works after hours and is able to check you in. All you need to do is give them a call on 0439 846 128 when you arrive.

We understand that our guests would like to have family and friends join them on their holiday for a meal or a drink, so we allow 5 visitors per cabin/site booked.

A small fee of $5 is charged per person per day which gives everyone access to all of our amazing facilities A family pass (2 adults & 2 children) is also available for $15.

All visitors should call in at reception upon arrival to organise their onsite access.

With the exception of medically required dogs (certification is required), we do not allow pets at either the Holiday Park or The Retreat at West Beach Parks.

Yes we provide all linen, doonas, doona covers, pillows, pillowcases, sheets and bath towels for all paying guests. You may want to BYO beach/pool towel.

Both the Holiday Park and The Retreat are located on Military Road in West Beach. To find us using a GPS, please use the address 1 Military Road, West Beach, South Autralia 5024.

Discover the unique features of BIG4 Holiday Park and The Retreat:

BIG4 Holiday Park:

• Accommodation options include caravan and camping sites, as well as  cabins.
• Enjoy communal cooking facilities at 'The Hub' Camp Kitchen.
• Indulge in additional amenities like the onsite cafe, 'West Beach Eatery', and a sprawling playspace featuring 'The Shack' kiosk.
• Spread across a larger property, the holiday park exudes a lively and social atmosphere, complete with fire pits for gathering and fun-filled evenings.

The Retreat:

• Find comfort in the exclusively offered Shacks, providing a cozy retreat for guests.
• Dive into leisure with a pool area boasting not one but two exhilarating water slides and an outdoor cinema for entertainment under the stars.
• Elevate your experience by renting the Poolside Function Room for special occasions.
• Sports enthusiasts will appreciate access to full-size tennis courts and a beach volleyball court, perfect for friendly matches and staying active.
• Experience the tranquility and spaciousness of The Retreat, offering a serene escape akin to a home away from home, ideal for unwinding and revitalizing amidst nature's embrace.

We would love to share the joy of West Beach Parks with everyone, but our facilities at both the BIG4 Holiday Park and The Retreat are for paying guests only.

The Beach Club 10% discount code is an online discount-only discount and is only valid for bookings made via www.westbeachparks.com.au.

It also has the following Terms & Conditions:

• This offer is for 10% off the standard rate of cabins and sites. The offer is not valid with any other offer, including the BIG4 discount.
• The Beach Club discount code is for new bookings only and cannot be applied to existing bookings.

Both the BIG4 Holiday Park and The Retreat have access to free Wi-Fi. Codes to access the free Wi-Fi can be requested at Reception.

West Beach Parks is surrounded by fabulous cafes and restaurants. Within walking distance of the Holiday Park and Resort are:

• West Beach  Eatery: Located at the entrance to BIG4 West Beach Parks
• Fuego by the Sea @Adelaide Sailing Club: Located at West Beach Parks Marina
• West Beach Surf Club: Located  on West Beach Road

We are also only 4kms North of Glenelg and 4kms South of Henley Beach. You are really spoilt for choice.

We have bus stops directly out the front of both the Holiday Park and The Retreat which pass the airport. Adelaide Metro Bus J1 is the best option to take, as it drops you 800m from the departure building.

Taxis are also available to book personally, or our Reception team will be happy to organise one for you

Yes. We have a bus stop directly out the front of the BIG4 Holiday Park and The Retreat which can take guests to Glenelg, Harbour Town, Adelaide Airport and Adelaide CBD. The tram is also available from Glenelg.

There is a Drakes Supermarket located in the West Beach Shopping Centre on Burbridge Road. There is also a chemist, post office, dentist and food options available.

All guests are permitted to stay for a maximum of 55 nights at one time. Guests can depart from West Beach Parks for 2 weeks and then return for another 55 nights. A total of 180 nights is the maximum any one guest can stay per year.

The swimming pools at both accommodation properties are heated to a balmy 26 degrees.

Standard rates:

If you have booked a standard rate with no discounts, the first night of accommodation will be taken as a deposit. The remaining balance is to be paid on arrival.

Promotional Rate:

If you have booked one of our deals or offers, full payment is required at time of booking.

Long Weekends :

For long weekends, a deposit is required upon booking. For sites, this is $100 and for cabins, it is the first night amount. Full payment is required 30 days prior to arrival.

Please refer to your terms and conditions that are sent with your booking confirmation. If you haven't received this, please give us a call on 1800 444 567.

While we will do our best to accommodate requests, sites or cabins cannot be guaranteed and are subject to change without notice, due to factors beyond our control.

We understand that our guests would like to have family and friends join them on their holiday for a meal or a drink, so we allow 5 visitors per cabin/site booked.

All visitors must meet you at the reception in order to sign in. A small fee of $5 is charged per person which gives everyone access to all of our amazing facilities.

If you have left any of your belongings behind, please email lostpropertyenquiries@westbeachparks.com.au and a team member will get back to you.

No generators, exposed charcoal or wood-fired BBQs are allowed. BIG4 West Beach Parks and The Retreat West Beach Parks both have BBQ areas which are available for use free of charge.

If your question has not been answered in this list, please give our team a call on 1800 444 567 and we will answer it for you.

At BIG4 West Beach Parks, we cater to families with a range of children's facilities, ensuring an unforgettable stay for your little ones.

Our offerings include:

Playground: Let your kids unleash their energy and imagination in ou brand new and exciting playground area, complete with swings, slides, climbing frames and a flying fox. 

Splash Zone: Beat the heat with our Splash Zone ( our zero depth waterpark), where children can cool off and have a blast with water features and interactive play areas.

Kids Club: Join in the fun with our supervised Kids Club activities, offering a variety of crafts, games, and entertainment to keep children engaged and entertained throughout their stay.

Sports Facilities: Encourage active play with our sports facilities, including basketball and tennis courts, perfect for family-friendly competitions and bonding time.

Gym: Stay active and energized during your stay with access to our fully-equipped gym facilities.

Pool: Enjoy a refreshing dip in our spacious swimming pool, perfect for cooling off on hot days.

E-Bike Hire:  Explore the scenic surroundings of West Beach with ease using our convenient ebike hire service.

Pool/Billiard Room: Unwind and socialize with friends or family in our pool and billiard room, offering hours of entertainment.

At The Retreat at West Beach Parks, we prioritize family-friendly amenities and activities to ensure a memorable and enjoyable experience for children of all ages.

Nature Playground: Our safe and engaging playground area is designed for kids to explore, featuring swings, slides, and climbing structures to spark their imagination and keep them entertained.

Pool with Water Slides: Dive into fun at our pool facility, where kids can enjoy two thrilling water slides and splash around in the refreshing water, providing hours of excitement and laughter.

Outdoor Cinema: Experience magical evenings under the stars with our outdoor cinema, offering family-friendly movies and entertainment for everyone to enjoy together.

Full-Size Tennis Courts: Encourage active play and friendly competition with access to full-size tennis courts, where kids can practice their skills and enjoy recreational games with family and friends.

Beach Volleyball Court: Gather your team and head to our beach volleyball court for thrilling matches and sandy fun in the sun, perfect for active kids and adults alike.